About FAQ

Mailing List

How can I join or remove myself from Miller Theatre’s mailing list?

Click here to join our list to receive email and/or physical mailings. If you are currently receiving email and would like to unsubscribe, click on the “unsubscribe” link included at the bottom of every email we send. If you’d like to stop receiving physical mailings from Miller Theatre, call the box office (212.854.7799) and ask to be added to our “Do Not Mail” list.

Tickets

Do you offer discounts for students, seniors, Columbians, etc.?

Yes! We offer discounts for all students (including special discounts for Columbia students), Columbia faculty & staff, young people ages 25 and under, and seniors ages 65 and over, as well as discounts for group sales of 10 or more tickets. Visit our Ticket Information page for details.​

I’m unable to attend a performance for which I previously purchased tickets. What are my options?

​Season ticket holders (subscribers) are eligible to exchange tickets for Miller Theatre performances. If you are not a season ticket holder, you may give your tickets to a friend or donate them to the theater. Ticket donations must be made at least two hours prior to the performance. Please call the box office (212.854.7799) if you are interested in donating your tickets or would like to request that they be held for pickup under a different name. (The box office may require ID at ticket pickup.)

The event I want to see is sold out. What happens now?

When an event is sold out, information about ticket availability will be posted at the bottom of the event page, in a section marked “Additional Information.” We sometimes run a standby line for sold-out performances. If we are running a standby line, any tickets that become available will be sold to patrons waiting on standby on a first-come, first-served basis; standby sales are cash-only and discounts do not apply. Find the performance you wish to see on our calendar to view information on whether we are running a standby line and when it will form, or call the box office.

I have lost my tickets, or I haven’t received them in the mail. What should I do?

​All full-price tickets purchased online or by phone at least two weeks prior to the performance date will be mailed to the address provided at checkout. But if you have not received, or can’t find, your tickets we will be happy to reprint them for you and hold them at will-call. Call the box office (212.854.7799) for assistance. Please remember that all discounted tickets will be held for pickup at will-call regardless of purchase date; appropriate ID (student, senior, etc.) is required to pick up discounted tickets.

I am having problems purchasing tickets online. What do I do?

​If you’re having difficulty purchasing tickets online, please call our box office (212.854.7799) and someone will be happy to assist you. Regular box office hours are Monday through Friday, from noon to 6 p.m., and two hours before performances. Visit our Ticket Information page for details

Accessibility

How do I make arrangements for wheelchair accessible seating, large print programs, or other accommodations?

​A wheelchair lift, accessible restrooms, and wheelchair seating locations are available on the Orchestra level of Miller Theatre; wheelchair and companion seats may be purchased through the box office, at 212.854.7799. Please contact the box office to make arrangements in advance, or see a House Manager upon arrival at the theater for access to the lift, which requires a key. Large-print programs are also available upon request. When using offsite venues, we make every effort to select spaces that are fully accessible, but accommodations vary, especially at older venues. Please call the box office if you have questions about a venue other than Miller Theatre.

Getting Here & Our Neighborhood

Where can I park?

​The two closest parking garages are: Rapid Park, at Riverside and 120th Street (212.866.1000) and GCMC Parking, on 112th Street between Broadway and Amsterdam (212.865.1754). Street parking is permitted in some areas, but (as in most of Manhattan) finding an available spot is often a challenge.

How do I get to Miller Theatre?

​Miller Theatre is located on the northeast corner of Broadway and 116thStreet, just north of the Columbia University campus gates. The 116thStreet stop on the number 1 subway train is right outside our front doors. For a map and turn-by-turn directions, go to Visit. (And remember that our Early Music and other performances are sometimes held offsite! Check the event page for the performance you wish to see to confirm its location.)

Services

Are concessions available at Miller Theatre?

​No, we do not have a bar or snack stand. Food and drinks are not permitted inside the theater.

How do I contact the lost and found?

​Call the box office at 212.854.7799; a staff member will be happy to check if your lost item was found by one of our staff members, or turned in by a fellow patron.

Can I check my coat / luggage / stroller, etc.?

​Unfortunately, no. Our theater does not have a coat check room.

Rentals

How can I find out if my desired date is available?

​Please submit a reservation request form and we’ll get back to you within three business days. Why? Every event is different, and almost all events require time — beyond the performance itself — for setup, breakdown, rehearsal, etc. We simply can’t say whether we’d be able to accommodate your event on your desired date without the information on the reservation request form. (Of course, if there’s already a performance listed on our calendar on your desired date, the theater is definitely unavailable. But the public calendar does not include rehearsals, auditions, and other private events, so a date may well be booked even if there is no public event listed online.)

How much does it cost to rent the theater?

​Costs vary greatly depending upon your event’s scope and technical needs. Our rate sheet is a good point of reference, but it is just a baseline. We will be happy to provide a personalized estimate; the first step is to fill out our reservation request form.

Who can I contact about renting the theater?

​Please submit our online reservation request form. This ensures that we have the information we need to be able to respond to the most important questions that, in our experience, all clients have, including availability and cost. We cannot respond to new rental inquiries by phone or email.

Employment

How do I find out about full-time administrative staff openings at Miller Theatre?

​To find information on current staff openings at Miller Theatre, go to jobs.columbia.edu. Click on “Search Open Positions” in the left-hand column and select “Miller Theatre” from the drop-down list of Departments. (Departments are listed in ascending numerical order; our department number is 6414). If your search does not return any results, we are not currently hiring.

Does Miller Theatre hire Columbia students?

​Yes! Miller Theatre hires student ushers, box office staff, and office assistants. The majority of these positions are only available to Columbia students with federal work-study grants. We do most of our hiring at the beginning of the academic year. To learn more and apply for open positions, please visit the Student Employment Website, click on the “Advanced Search” tab, and select “Miller Theatre” from the drop-down list of “Employers.”

Programming

I’d like Miller Theatre to consider my work for presentation. What should I do?

​We curate our season carefully, and so we rarely present programs submitted through unsolicited proposals. Proposals that are designed to fit with one of our extant series will receive the closest consideration. We strongly recommend that you familiarize yourself with our programming series and think about how what you do would fit with our profile and mission. If you’d like to be considered, please mail your proposal to us. We will not accept proposals submitted via email or phone. Please note that we cannot guarantee the return of submitted materials, including scores, recordings, and other media.